Terms and conditions

Terms & conditions of sale

All plants offered for sale are believed to be true to type and name but should a genuine mistake occur then we shall be pleased to rectify the matter.

Any complaints must be received within 14 days of purchase of plants.

Pot sizes

Pot sizes are listed on all the plants however may vary dependent on what is in stock.

Pricing & Availability

Products on this site are subject to change in price without notice, however such changes are unlikely. Plant availability is subject to change due to weather and other unforseen conditions. In such cases we will contact you with substitutes or we can contact you again when the plants become available.

Any online or telephone orders paid for and then cancelled by the customer will be subject to a 10% restocking charge (amount charged based on the value of the order). This will be deducted from any refund.

Voucher

Only one plant voucher redeemable per visit.

Refund policy

Holden Clough Nurseries are happy to refund or exchange items within 14 days of purchase on presentation of the original till receipt. Ensure all item(s) are in a saleable condition, unused and in the original packaging. Antique, vintage and unique items are excluded from our returns policy unless by prior arrangement. Christmas decorations, plants and perishables are also excluded. This does not affect your statutory rights.

Privacy policy

Holden Clough Nursery do not disclose buyers information to third parties.

The above policies do not affect your statutory rights and we reserve the right to change and/or update these terms and conditions at any time.